{"id":12037,"date":"2016-04-08T15:05:49","date_gmt":"2016-04-08T15:05:49","guid":{"rendered":"https:\/\/www.volvox.rs\/?p=12037"},"modified":"2022-12-20T12:24:50","modified_gmt":"2022-12-20T12:24:50","slug":"sta-je-to-crm","status":"publish","type":"post","link":"https:\/\/www.volvox.rs\/en\/sta-je-to-crm\/","title":{"rendered":"\u0160ta je to CRM?"},"content":{"rendered":"<p>Svaka firma bilo da je manjeg ili ve\u0107eg obima, na neki na\u010din prati i upravlja svojim klijentima. To mo\u017ee biti rokovnik, Word dokument ili neka Excel tabela. Sve ovo predstavlja ve\u0107 neku vrstu CRM-\u00ada, s tim da je pitanje koliko su ovakvi, priru\u010dni sistemi, efikasni i koliko vam zaista poma\u017eu u radu i razvoju va\u0161e firme?<\/p>\n\n\n\n<p>Zato kori\u0161\u0107enjem CRM\u00ada na jednostavan ali organizovan na\u010din mo\u017eete kreirati evidenciju svojih klijenata, na najbolji na\u010din komunicirati s njima i ostvariti najbolje poslovne rezultate uz zadovoljne klijente.<\/p>\n\n\n\n<p>Nedavne studije su pokazale da firme koje u potpunosti koriste CRM mogu pove\u0107ati prodaju za 29%.<\/p>","protected":false},"excerpt":{"rendered":"<p>Svaka firma bilo da je manjeg ili ve\u0107eg obima, na neki na\u010din prati i upravlja svojim klijentima. To mo\u017ee biti rokovnik, Word dokument ili neka Excel tabela. Sve ovo predstavlja ve\u0107 neku vrstu CRM-\u00ada, s tim da je pitanje koliko su ovakvi, priru\u010dni sistemi, efikasni i koliko vam zaista poma\u017eu u radu i razvoju va\u0161e [&hellip;]<\/p>","protected":false},"author":1,"featured_media":12206,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/www.volvox.rs\/en\/wp-json\/wp\/v2\/posts\/12037"}],"collection":[{"href":"https:\/\/www.volvox.rs\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.volvox.rs\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.volvox.rs\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.volvox.rs\/en\/wp-json\/wp\/v2\/comments?post=12037"}],"version-history":[{"count":1,"href":"https:\/\/www.volvox.rs\/en\/wp-json\/wp\/v2\/posts\/12037\/revisions"}],"predecessor-version":[{"id":12042,"href":"https:\/\/www.volvox.rs\/en\/wp-json\/wp\/v2\/posts\/12037\/revisions\/12042"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.volvox.rs\/en\/wp-json\/wp\/v2\/media\/12206"}],"wp:attachment":[{"href":"https:\/\/www.volvox.rs\/en\/wp-json\/wp\/v2\/media?parent=12037"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.volvox.rs\/en\/wp-json\/wp\/v2\/categories?post=12037"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.volvox.rs\/en\/wp-json\/wp\/v2\/tags?post=12037"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}