Volvox

Home Refund Policy

Refund Policy

This Refund Policy applies to all purchases made through our services.


1. Subscription and SaaS Services

Except when noted expliciely, all subscriptions are billed in advance according to the selected billing cycle (monthly, yearly, or otherwise). Except where required by applicable law, all payments are non-refundable. We do not provide refunds or credits for partial subscription periods, unused services, or early cancellation.


2. Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. You are responsible for cancelling your subscription in advance to avoid future charges.


3. 14-days period

In a period of 14 days after purchase, subscription sign-up, or subscription renewal, you have the right to cancel the product for any reason. In that case, you will receive a full refund of the respective fees you paid us, unless you started using the product during that 14-day period, i.e. you started to benefit from it.


3. Exceptions Required by Law

Nothing in this policy excludes or limits any refund rights you may have under mandatory consumer protection laws applicable in your country of residence. Where such laws require a refund, we will comply in full.


4. Cancellation

You may cancel your subscription at any time through your account settings or by contacting support. Cancellation will stop future billing but will not trigger a refund for the current billing period.


6. Contact

If you have any questions about billing or refunds, please contact us using the contact form.